Taxi and Cab Drivers – Public Carriage Office

Hylton-Potts - London Based Law Firm Helping People Across the UK since 1999


The PCO – The Governing Body Of The Private Hire Industry

The London Public Carriage Office
15 Penton Street
London N1 9PU
08456 027000 08456 027000

The Law: For Private Hire Drivers & Operators

The London Public Carriage Office is the governing body of the London Hackney Carriage Taxi & Private Hire industry
And is also part of the London Metropolitan Police.

All complaints about the driver, vehicles and Operators are handled by the PCO who have the power to revoke both a driver’s & operator’s licence.

However – All complaints should first be addressed to Private Hire Operator and only addressed to the PCO if no satisfaction is reached.

If you have a problem with the London Public Carriage Office PCO consult the experts

Appeal against revocation of PCO licence £295 including VAT

Black cab drivers/hackney carriage.

We advise black cab drivers and holders of hackney carriage licences with licensing difficulties or appeals. There is a free legal helpline 020 3982 1940 or email

Transport for London (TFL) gives licences to private hire companies like Addison Lee, or Uber, and we help many of them.

General –

Applying for a taxi driver licence –

If you have lived in a country other than the UK for one or more continuous periods of three months or more within the last three years, please download the ‘Living and working abroad’ form and submit this with your application.

Living and working abroad form

Before you can start learning the Knowledge, you need to apply to be a licensed taxi driver and have your application approved.

To apply for a licence, you will need to meet the following criteria:

  • You must be at least 18 years old at the time of applying, although you cannot be licensed until you are 21 years old). There is no upper age limit
  • You must hold a full DVLA, Northern Ireland, or other European Economic Area state driving licence
  • You must have the right to live and work in the UK

You must meet character and medical requirements.

You must be of good character. To establish this you will be required to undertake an ‘enhanced’ criminal records check from the Disclosure and Barring Service (DBS) through – GBGroup

Taxis (black cabs) need to have a taxi vehicle licence before they can be used as a working taxi.

Information for fleet owners

Apply for a private hire driving licence

Apply for a private hire operators licence

The private hire regulations have recently changed. You should familiarise yourself with the changes before submitting your application

When you think of private hire operators you usually think of minicab offices on the high street.  However, there are many different kinds of operator including:

  • Those who only cater for social events such as prom, hen and stag nights and corporate events
  • One person operations offering a chauffeur service
  • Individuals whose principle work is as a tour guide
  • operators who only do contract work, for example school runs for a local council

Apply for a private hire vehicle licence

We operate highly competitive fixed fees. There is a free legal helpline 020 3982 1940 or email

General guidance on hackney carriage law for London’s licensed taxi drivers – Click here to download

We often succeed in persuading the SIA to overturn its original decision and concede an appeal without going to a court hearing.

We are expert at successfully applying for approved contractor scheme status, including any necessary court appeal.

For more information or a free legal opinion telephone 020 3982 1940 or email